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June 2008 - .NET eCommerce Blog
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Web 2.0? What About 'Customer Service 2.0?'
As the web evolves into a melting pot of "2.0-ness," businesses are faced with another rapidly changing part of commerce: customer service. No longer is customer service tied to long lines at the store or 45-minute phone holds. Companies will...
Published
Mon, Jun 06 2008 11:33 AM
by
Richly Chheuy
Filed under:
customer management system
,
web 2.0
,
customer service
,
Customer Service 2.0
High Credit Card Fees Hurting Gas Station Owners, a View of eCommerce on the Local Level
I pay by credit card at the gas pump about 95 percent of the time because I get charged exactly the amount I need to completely fill my tank. When you're paying by cash, you're guesstimating how much you need to fill up; overshoot it and you're...
Published
Tue, Jun 06 2008 12:13 PM
by
Richly Chheuy
Filed under:
sales
,
retail
,
Credit Cards
New Measures for PCI Compliance Don't Address Insider Threats
For any eCommerce merchant to have any iota of a scintilla of credit card payment options, the site must be fully Payment Card Industry (PCI) compliant. If the site isn't compliant, the merchant is liable for audit or fines and may lose the ability...
Published
Mon, Jun 06 2008 5:00 PM
by
Richly Chheuy
Filed under:
ecommerce
,
pci compliance
Shopping Cart Search Engine Optimization and How to Increase your Search Rankings
As an online retailer, boosting your sales through search engine rankings is not terribly difficult. Shoppers will use search engines as their main source of information for comparison shopping, good deals, and general tidbits about a product. Here is...
Published
Thu, Jun 06 2008 5:24 PM
by
Richly Chheuy
Filed under:
saas
,
retail
,
seo
Mobile Commerce Users Expected to Rise
It's no secret that mobile commerce, or m-commerce, is expected to grow in popularity. It's not so much the ubiquity of cell phones, but cell phones with data capabilities and some form of web browsing (from WAP to Desktop-like Internet browsers...
Published
Thu, Jun 06 2008 3:48 PM
by
Richly Chheuy
Filed under:
mobile commerce
,
ecommerce integrators
,
wireless
iPhone 3G is Here; eCommerce Development Platform of Choice?
Some of us here at Mediachase own iPhones, including myself, and we were mildly disappointed by the Worldwide Developers' Conference (WWDC) announcement this morning. Nothing much new, other than 3G, GPS, and a slimmer case. Big deal. Where's...
Published
Mon, Jun 06 2008 5:34 PM
by
Richly Chheuy
Filed under:
ecommerce
,
Random
,
iPhone
Resource Round(ball): Week of 6/2-6/8
The hotly anticipated NBA Finals match-up between the Los Angeles Lakers and the Boston Celtics, a rivalry rekindled from the throes of yesteryear , began last night and resulted in an unfortunate loss for the Purple and Gold. With the two-day layoff...
Published
Fri, Jun 06 2008 2:03 PM
by
Richly Chheuy
Filed under:
web 2.0
,
resources
,
Resource Roundup
,
shopping cart abandonment
,
web forms
My Real World Shopping Cart Abandonment Experience: ProFlowers.com
With all the talk about shopping cart abandonment , I ended up with my own encounter last night. I was doing some quick shopping last night for flowers on Pro Flowers around midnight. Since it's graduation season (and I'm lazy), there's no...
Published
Wed, Jun 06 2008 11:56 AM
by
Richly Chheuy
Filed under:
ecommerce
,
sales
,
retail
,
shopping cart abandonment
,
Real World
Best Practices for Implementing Web 2.0 Forms into Your Site
So-called Web 2.0 forms are prevalent in today's Web, giving users additional visual feedback that does behind-the-scenes calls rather than refresh the entire page after entering whatever kind of information. It's an elegant and intuitive Web...
Published
Tue, Jun 06 2008 5:00 PM
by
Richly Chheuy
Filed under:
Tips
,
web 2.0
,
ajax
,
javascript
,
web forms
The Five Reasons Behind Shopping Cart Abandonment
Shopping cart abandonment is on the rise and hurting online retailers. We've covered shopping cart abandonment a couple weeks earlier , but this time we look at the five reasons why this is happening. Paypal and comScore surveyed online shoppers to...
Published
Mon, Jun 06 2008 2:24 PM
by
Richly Chheuy
Filed under:
sales
,
retail
,
shopping cart abandonment
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